(Published in the Star on 20 March 2013) Correct people when they use negative choice of wordings to make them feel positive Many of the words in Fred’s language are… read more →
(Published in The Star on 3 April 2013) Sometimes, people need a little push to steer them in the right direction After three months into making the required changes to… read more →
(Published in The Star on 17 April 2013) Fred is disillusioned about giving feedback to people although he was advised on the importance of it to help people improve and… read more →